A Virtual Phone Number is not attached to any physical phone or connection. Instead, it is hosted by a service provider. This means that you do not have to maintain and monitor your connections. Everything is taken care of by the provider, and all you have to do is use your phone number. The working of Virtual Number is very Simple. You just promote the virtual number in marketing via marketing tools.
When callers dial your virtual phone number, the call is forwarded to the phone number that you specify in your online account. You can set call forwarding to send calls to your mobile phone, home phone and employees phones depending on factors such as time of the day.
A Virtual Number is a communication tool that makes it possible for customers to contact Businesses that may not have an actual physical telephone number. What is great about this communicative device is that you do not need a direct phone line.
With the help of virtual numbers the companies can stay in contact with their clients 24/7 and can also provide the appropriate information to the callers at any time of the day. The virtual number service also provides complete safety and security to the users.
You can expand your company's perceived geographical presence without the expense of increased staffing or premises. Customers feel more comfortable dialing a local phone number for local products and/or services than they would an unrecognizable code which may prove expensive.
Local businesses can acquire Virtual Phone Numbers in neighboring localities and have calls routed to their existing landline or mobile. Virtual Phone Numbers give potential customers the impression they are speaking to a local company and that they will receive a more accountable and personal service.
Virtual Phone Numbers are not attached to any physical line so there is no requirement for additional lines and no extra line rental regardless of how many phone numbers you have. You can take your numbers with you if you move without incurring additional expense by simply re-routing your Virtual Phone Number to your new premises.
Different Virtual Phone Numbers can be incorporated into local advertising activity such as Yellow Pages, Local Press, Local Radio etc. enabling you to monitor advertisement response.